Question 1

Do you ship across Canada?

Accepted Answer

Yes, Crème De La Freeze ships throughout Canada. Some remote locations may be unavailable or subject to additional shipping charges.

Question 2

Will my chocolate melt during shipping?

Accepted Answer

Chocolate products may soften during transit during warmer months. Please see our Shipping Policy for additional information regarding warm weather shipping.

Question 3

How long does shipping take?

Accepted Answer

Orders are typically processed within 2–5 business days. Shipping times may vary depending on destination and carrier.

Question 4

How should I store my products?

Accepted Answer

Store products in a cool, dry place away from direct sunlight and heat.

Question 5

Are your products made in Canada?

Accepted Answer

Yes. Our products are handcrafted in Northern British Columbia, Canada.

Frequently asked questions

Do you ship across Canada?

Will my chocolate melt during shipping?

How long does shipping take?

How should I store my products?

Are your products made in Canada?

Crème De La Freeze